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Western Medicine
Traditional Chinese Doctor/Chiropractor
Dental
Total Amount
If your claim does not fall in any of the travel claim scenarios above, please complete the claim form and email to sgtravelclaims@aig.com. Please call us at 6419 3000 if you have any enquiry.
You are required to keep all original documents for 2 years from the date of submission.
Title
First Name
Last Name
NRIC or FIN
Date of Birth
Contact Number
Email
Address keyword search
Address
Level-Unit No
Postal Code
Policy Number
Country where Loss Occurred
Departure date from Singapore
Return date to Singapore
Situation
What happened
When did the accident occur
When did the symptom first occur
What was the diagnosis
Please provide the diagnosis details
What treatment did you receive and what was the cost
Did you receive any follow up treatment in Singapore
What are the details of your usual doctor
Where did the accident happen
Please provide details
Did someone else cause your injury
Did someone witness the incident
Were you admitted to hospital
When
Where
While admitted did you call our Travel Guard's 24/7 hotline
How much did you spend to call Travel Guard
Were any of your pre-paid travel & activities affected
What was affected
How much did it cost
Are you a citizen of the United States
Please provide your Social Security Number
Travel Product Name
Original flight number
Original arrival date
Original arrival time
Revised flight number
Actual arrival date
Actual arrival time
Because of
Please describe
Were you travelling as a family
Please provide the names
Why did you have to cancel
Your Relationship
Please provide the details
Date of diagnosis or incident
Please share more about the diagnosis or incident
Flight expense
Flight refund
Accommodation expense
Accommodation refund
Other transportation expense
Other transportation refund
Select all that apply
My selection/s was/were
Where were you
When did you land
Landing time
When was your luggage returned
Time of returned luggage
How were your bags and/ or items damaged
When was your bags and / or items damaged
Let's make a list
Describe what you were doing and what happened
How did you lose your bags and/or items
Describe the item
Describe where the item was
When this happened
Did you report loss to an authority
Do you have a copy of the report from the authority above
Name of authority
Reference Number
Phone Number
Passport fee
Additional accommodation
Additional transportation
Other costs
How much was the loss
Payment Type
Payee Name (as per bank account)
Payee NRIC
Bank Name (DBS/POSB Only)
Bank Account Number
Email Address
PayNow registered mobile number or NRIC/FIN
Payee Name
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